Nederlands
Communication trajectoriesContact us
Your organization wants to take a big step in the professionalization of the service desk. You have purchased TOPdesk software for this. A good choice! You can take an extra step towards improvement by promoting the use of the TOPdesk SelfServiceDesk within your organization. We are also happy to help you with the promotion during a re-implementation.
Every day millions of users in 45 countries rely on TOPdesk as their service management solution. TOPdesk is a recognized market leader in the Benelux and has been one of the most important players in the world for many years.
Positive promotion
The more people use the SelfServiceDesk, the more time and money you save. To achieve that, good promotion is needed. This is the only way to positively motivate end users to use the SelfServiceDesk.
Make use of expertise and years of experience
TOPdesk knows everything about the implementation of ITIL processes. TOPdesk’s design and communication agency, DDC agency, also knows everything about corporate communication. Promotion of the SelfServiceDesk is therefore exactly what DDC agency is good at.
Reduce the pressure on your helpdesk
and save time and money
- Fewer calls to the helpdesk
- Notifications automatically go to the right person
- Users find solutions to their problems themselves
More customer satisfaction through
transparent service
- End users register their notifications themselves
- They have an overview of the status of their reports and requests
- Retention of knowledge by being able to consult SSD communication material
Promotional trajectories
Basic route
Do you want an effective promotion with a modest budget? Then choose a basic route. In addition, you have access to promotional material in standard TOPdesk design.
Personalized route
Promotion in your own house style? Which can! Go for a personal process, for example with promotional material with your own logo or message.
Tailor-made route
Optimal promotion according to your own wishes? No problem! The personal campaign can be put together yourself, for any budget. Includes a Flash promotional film.
One-stop-shop
For all your promotional material
From flyer to flash film, from poster to entire promotional campaign. Use DDC agency as a one-stop shop for all promotional services and materials. Are you taking a PhD trajectory? Then DDC agency will look with you at how the SelfServiceDesk can best be promoted within your organization. This is done in phases and with specially designed promotional material – also available tailor-made, in your own house style. Fill in the contact form and we will contact you shortly. We are very curious about your wishes and how we can help you.
Contact form
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